Cancellation & Refund Policy

Cancellation policy of followturkey.com

Unless your agent specifies otherwise, here is the general guide to our cancellation policy:

Cancellation Policy for hotel stays:

If you cancel 14 days before the check-in date, no cancellation fee will be charged.

If you cancel within 14 to 7 days, a 1 night stay cancellation penalty will be applied.

If you cancel between 7 days and 24 hours, the hotel fee will be charged in full.

No refund will be made in case of “no show” in hotel accommodation.

Flight Ticket Cancellation Conditions:

If you cancel tickets 1 month before departure, only 15 Euros will be charged.

If you cancel 1 month to 1 week before departure, 40% of the total cost will be charged.

For airline tickets, we are unable to issue any refunds in case of no-show.

Promotional fares offered by airlines are non-refundable, non-changeable.

Cancellation Policy for Tours and Airport Transfers:

If you cancel 48 hours before the tour or airport transfer, no cancellation fee will be charged.

If you cancel 48 hours to 24 hours before the tour or airport transfer, we will charge a 50% cancellation fee.

If you cancel within 24 hours of the tour or airport transfer, we will charge the full amount as a cancellation fee.

For tours or airport transfers, we cannot issue any refunds for no-show.

*For large groups, please consult your representative for cancellation policy and reservation requirements. Cancellation policy for hot air balloon; if you cancel for hot air balloon activity within 24 hours, we cancel without any charge . If hot air balloon flight cancel because of the weather condition we return your money back.